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How to Enrol

Enrolment Instructions

The enrolment team is here to support all students during the enrolment period every semester. In order to provide an efficient and effective enrolment experience, please ensure that you read all of the instructions and follow the procedures outlined below. If you do not read and follow the instructions carefully, it can impact the efficiency of the overall enrolment process.

Course Planning for Enrolment

Please check out the Spring 2024 Student Class Schedule.

This document includes all of the current information we have about the upcoming courses that will be offered in Spring 2024. You will be able to see the instructors, the day, the time and the location to help you to plan your courses. Remember to speak with a Student Success Advisor to ensure the course combinations you are intending to take are manageable and fit your program requirements! Please also keep in mind that, while these courses are offered, not all courses will be available on your enrolment page as part of your program.

FIC Course Planning Guide

This document is to be used with the Course Schedule to keep track of the classes you would like to take. Use this to make up to 5 different plans, set goals for the next semester, and track your required and elective courses.

FAQs of Enrolment

Before sending an email to the enrolment team, please read the Frequently Asked Questions ( FAQs) below so that you can avoid sending emails regarding topics already covered. This will aid in the efficiency of the enrolment process so that you can have a positive enrolment experience.

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The classes were full right away. I can’t select anything. What do I do?

Please continue trying to enroll. Refresh the page and continue to check back frequently. The enrolment team will be adding space in classes and other students will be adding/dropping classes, so please be patient and continue checking your enrolment page.

I didn’t get the class time/instructor that I wanted. Can you change this for me?

Enrolment cannot help with class times or instructors. During enrolment you will need to keep checking the student portal for openings in classes for the times and instructors you would like. Our first priority is to get you into the classes you need to graduate.

I don’t have enough funds to enroll. What should I do?

Please pay your fees as soon as you can and email a copy of your receipt to The enrolment team will ensure that there is a limited delay for you to choose classes. If you are unable to pay at this time, please inform  the enrolment team and inquire about your options and/or next steps.

How can I pay more tuition fee?

Please check the different payment methods. You are welcome to add funds if you would like to take an extra class or you are a little short! As long as you paid the minimum by the deadline, you won’t be charged any extra fees.

I need to speak to a finance officer, how can I contact them?

You can contact a finance officer by making an appointment with them. You can find their appointment link and office hours by visiting the Finance/How to Pay Fees page.

I don’t know what classes to choose next semester. Help me!

We are happy to help you course plan when we return! However, you can find all the program information on this website, under ‘Undergraduate Transfer Pathways’. Here, you can see which classes are required/electives for each program and easily plan your courses out. It is important to see a Student Success Advisor throughout the semester as well, to ensure you are staying on track and can enroll right away.

I would like to take a reduced course load next semester, what should I do?

Reduced course loads are when students intend to take less than 3 UTP II courses or 4 UTP I courses in a semester. By doing so, you will be considered a part-time student. In order to determine if a reduced course load is possible, you will first need to speak to a Student Success Advisor to determine if you meet the criteria. You will also need to speak to an immigration consultant to ensure that you are fully aware of any and all risks associated with being a part-time student.
In order for students to be eligible for a Reduced Course Load, students will need to have met the criteria:

Taken and passed 10 courses with a D grade or higher
Achieved at least a CGPA of 2.35 or higher
Have a valid study permit
Spoken to an immigration consultant. Understand and agree to be responsible for all associated risks with being a part-time student

After your eligibility has been determined, you can fill out the Study Load Modification Request form.

I would like to take a course overload next semester, what should I do?

A course overload is when you are looking to take 5 or more classes per semester. You will first need to check in with a Student Success Advisor to course plan and to assess if taking 5 courses would be appropriate for you.

After checking in with an advisor, you can then submit your course overload request through the Study Load Modification Request form.

I want to change my major. What should I do?

In order to change your major, we strongly recommend that you speak with a Student Success Advisor about your strengths, previously completed classes, and goals for SFU and your future. We also recommend requesting your program change before the end of the semester. If you request a program change during enrolment, we cannot guarantee that it will be completed in time for you to enroll. We will do our best to complete your request by the end of the enrolment period.

I want to take a break next semester. What should I do?

Please email us a copy of your deferral form. You can find this on the Student Portal under “Documents” – “Forms”. Please also send us a copy of your flight ticket if you plan on returning home. A $200 deferral fee will be removed from your account as well. Your deferral will be processed at the start of the semester. Please note that only one semester may be taken off per academic calendar year. If you need additional time, please reach out to us.

I do not agree with a final grade I have received. What should I do?

Please check your student portal under Documents – Exams – “Application for Appeal of Final Results” for the procedure of appealing your final grade. The first step you will need to take is to email your instructor and ask for them to recalculate your final grade. Instructors may not be checking their email during the semester break, but will respond to your email at the start of the semester.

I think there is a problem with my SFU application. What should I do?

SFU is planning on sending everyone’s offers very quickly. If you think there is a problem with your application (cancelled, etc), please contact SFU admissions using the future students page.

I have been accepted to SFU. How can I transfer my Fees?

Please fill out the fee refund form. You can find this on the Student Portal under “Documents” – “Forms” – “FIC Fee Refund Form.” Once you fill this out, please send it to They will transfer the money to SFU for you at that time.

Enrolment Time Slot

Your enrolment time-slots are usually assigned within two weeks of the end of classes for each semester. You can check your enrolment page at the appropriate time and it should show you the exact date and time when you can begin enrolling. Please feel free to check it for more information.

Enrolment Email

Please note that when you email enrolment, it will take a minimum of 3 business days to receive a response. There is usually a high volume of emails during the enrolment period, so it is important to be patient and wait for a response. Here are some things to remember when sending an email to the enrolment team:

  • The more emails we receive, the longer it takes us to respond. If you send multiple emails, the duplicates will be deleted and only the last email you sent will be reviewed. To ensure that your enrolment issues are resolved, please send only one email with your request.
  • It is important that you only email enrolment when your time -slot is open and you are actually allowed to enrol. We are unable to process requests for students who send emails before their student account is open for enrolment.
  • Please email from your FIC email account or your alternative email (if you are unable to access your FIC Gmail account).
  • Please write your FIC student ID, and your first name and last name in the subject line of the email.

When emailing enrolment (, please follow the template below in order to facilitate a smooth enrolment process:

Email Template

Dear Enrolment,

My name is First Name Last Name and my FIC student ID is _________

My request is:

The reason why:

If that is not possible, please consider:

Thank you very much,

First Name Last Name

Student ID

Enrolment Tips

For important tips and advice on how to have a positive enrolment experience, please watch the video below.

Enrolment Tips

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